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Patient Rights

OhioHealth is committed to honoring the following patient rights:

• Cultural, psychosocial, spiritual and personal values, beliefs and preferences
• Confidentiality, privacy and security
• Support services, such as interpreter
• Total information about outcomes of care, handling and services, so that you can make the best decisions
• Active participation in your care, handling and service
• Living wills, power of attorney documents and other advance directives
• Ethics consultation
• The correct to complain
• Organ donation
• The right to refuse handling
• Information about benefits, discomforts, alternatives and other details, if you are participating in experimental research
• Respectful care supporting personal dignity
• Impartial admission to treatment
• Knowing the identity of the practitioner primarily responsible for your care
• Reasonable response to your requests and needs for handling
• Comfort and dignity in the treatment of your affliction
• Billing, financial help and charge information when requested
• Adequate assessment and treatment of hurting
• The right to exist gratuitous from corruption, neglect and exploitation
• Protective and advocate services
• Answering questions thoroughly about your health and medical history
• Asking questions when information is not understood
• Cooperating with doctors and hospital staff
• Following all hospital policies, including those addressing smoking, visiting and other matters
• Providing all necessary financial information so that medical bills may be paid
• Showing respect and consideration
• Accepting consequences
• To designate and receive visitors, including but non limited to a spouse, domestic partner (including a aforementioned-sex activity domestic partner), another family member or a friend. Likewise take the right to withdraw or deny consent of a visitor at whatsoever fourth dimension.

In improver, please visit Patient Rights at Berger Infirmary.

Medicare Patient Rights

For data well-nigh your inpatient and belch rights as a Medicare patient, delight read An Of import Message from Medicare About Your Rights.

Surprise Medical Bills

To learn more than almost your rights and protections from "balance billing" — sometimes called "surprise billing" — please read this disclosure find. Only applies to patients with commercial insurance.

Our Nondiscrimination Statement

OhioHealth complies with applicative federal civil rights laws and does not discriminate, exclude people, or treat them differently because of race, color, ethnicity, faith, culture, language, national origin, age, disability, socioeconomic status, sex, sexual orientation, or gender identity or expression in its wellness programs and activities. Please read our full nondiscrimination statement. In add-on, please read Berger Hospital's Nondiscrimination Statement.

Who to Call for More Information

For a consummate list of your rights and responsibilities, contact the Patient Relations section at the infirmary where y'all or your family member is receiving care.

• Riverside Methodist Hospital:
  (614) 566.5708
• Grant Medical Centre:
  (614) 566.9375
• Doctors Hospital:
  (614) 566.5708
• Grady Memorial Hospital:
  (740) 615.1071
• Dublin Methodist Hospital:
  (614) 544.8200
• Grove City Methodist Hospital:
  (614) 788.0900
• Berger Hospital:
  (740) 420.8353

Patient Rights and Responsibilities are available in Braille, large impress and other languages, such equally Spanish and Somali.

Articulation Notice of Privacy Practices

Every bit immune by law and only if needed, we sometimes share patient health information to provide treatment, accommodate for payment and amend how we provide care in the future. Past law, we must continue your by, present and hereafter wellness information private and tell you that we are doing so.

When yous are admitted, you volition be given a re-create of the Joint Discover of Privacy Practices. The Joint Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information.

Y'all may download this information in the post-obit languages.

• Arabic Version
• Dutch Version
• English Version
• French Version
• High german Version
• Italian Version
• Japanese Version
• Korean Version
• Nepali Version
• Oromo Version
• Romanian Version
• Russian Version
• Simplified Chinese Version
• Somali Version
• Spanish Version
• Ukranian Version
• Vietnamese Version

If you take questions or need farther aid with this find, you may call (614) 544.4200 or write to the privacy officer:

OhioHealth Privacy Officer
Corporate Ethics and Compliance
3430 OhioHealth Parkway
Columbus, Ohio 43202

Questions Well-nigh Ethics or Compliance

To talk over compliance or ethics problems, phone call OhioHealth's Hotline at (866) 411-6181. Please note that our Corporate Ideals and Compliance Programme primarily deals with business ideals and patient privacy. For not-financial ethical concerns, refer to the department on our Clinical Ethics Consultation Service. This programme is responsible for:

• Assuring that the business organisation operations of OhioHealth and its members are conducted in accordance with application laws and regulations
• Educating all employees about laws and regulations
• Monitoring operations to assure compliance
• Reporting and correcting deviations appropriately

Clinical Ideals Consultation Service

Patients, their families and caregivers can request back up from OhioHealth's Clinical Ideals Consultation Service when they have ethical questions about the patient's plan of care. This additional level of back up helps patients and those involved in their care navigate ethical concerns like informed consent, surrogate determination making, advance directives such as wellness intendance powers of chaser, code status and do-non-resuscitate orders, and end-of-life decision making.

If you would like to talk with Clinical Ethics, enquire the md, advanced practice provider, nurse, social worker, or chaplain to consult the service on the patient'south behalf.

Filing Complaints With State and Federal Agencies

The Ohio Department of Health has established a hotline to receive, investigate, study and resolve complaints regarding quality problems relating to healthcare services. The hotline contact information is equally follows:

Phone: 800.342.0553
Electronic mail: HCComplaints@odh.ohio.gov
Fax: (614) 564.2422
Postal service: Department of Health Complaint Unit, 246 N. High St., Columbus, Ohio 43215

KEPRO, part of the Quality Improvement Organizations Program through the Centers for Medicare & Medicaid Services, as well has a hotline for concerns. Accomplish them via telephone at 1 (855) 408.8557.

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Source: https://www.ohiohealth.com/patients-and-visitors/prepare-for-your-visit/patient-rights-and-privacy

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